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Click here for latest BBC and other business news
     
 
What The Media Say
 
Sunday TelegraphSunday Telegraph
 
Phone numbers spelling your name for sale on Net
 
A marketing company will be dialing M for money this week when it auctions 1,500 new telephone numbers containing letters as well as numerals. Dial ABC has bought the numbers from Britain’s telephone operating companies and will sell them on the Internet.
 
Telephone users will be able to bid for numbers that spell out their names or businesses. The numbers, which all begin 0870 and are followed by up to 10 letters, have a reserve price of £150 each, although popular combinations are expected to fetch much more. The sale marks a move towards the alpha-numeric telephone systems popular in America. Dial ABC is expecting strong demand from customers keen for a personalised number and businesses wanting a mnemonic to help callers remember what to dial.
 
DAILY RECORD
 
Put a number to your name
 
NEW telephone numbers which can be personalised by using words will go on sale this week. Names can be spelt out by using the letters which appear beside numbers on telephone keypads. The numbers are common in the US and Australia – such as 0870 FLOWERS.
 
DAILY TELEGRAPH
 
Personalised phone numbers up for sale
 
PERSONALISED telephone numbers will go on sale for the first time in Britain in an Internet auction tomorrow. The personalised numbers are spelt out using letters which appear alongside numbers on telephone keypads.
 
Experts believe numeric phone numbers will eventually be phased out by "word numbers" in which users dial a code followed by their chosen word, using an alphabetic keypad, which should be easier to remember than sets of digits.
 
At the moment in Britain, it is mainly mobile phone users who have dual numeric and alphabetic keypads. In America and Australia, where landline phones have both, phone users are already using word numbers to make their calls. Proponents of the idea say it allows people to dial up word numbers easily instead of struggling to remember numbers. For instance, someone wanting to call a florist could dial 0870 FLOWERS.
 
Henry Newrick, a New Zealand entrepreneur who bought the idea to Britain, said: "They will change the way people think about phone numbers and make them more memorable and certainly valuable. "It’s hard to know which will prove to be the most expensive. We have Becks and Gazza, but the demand for ordinary names like JANE or JAYNE might be much higher."
 
Web Link:www.0845-0870.com
 
THE EXPRESS
 
Now you can get personal on the telephone
 
PERSONALISED car registration plates can cost a packet – but now we’re talking telephone numbers. The first personalised telephone numbers will be auctioned on Friday, when bidders can compete for combinations spelling out personal or business names. Bidders are expected to fork out hundreds of pounds for such attractions as 0870 345BATMAN.
 
The numbers, which all begin with the code 0870, can move with the buyer to any location. They have a reserve price of £150, but sought after words are expected to go for up to £1,000. They are being sold on the Internet by Dial ABC.
 
Managing director Henry Newrick said: "We know what prices people pay for personalised car registration plates, which can run into tens of thousands, so really we have no idea what the new numbers will fetch."
 
Alpha-numeric telephone numbers have been popular across Europe, Australia and the US for years. The recommendation by Oftel in 1996 that all British phone handsets should be standardised, with the figure 2 corresponding to the letters ABC, 3 to DEF and so on, means they can now be successfully used in the UK.
 
Business Age
 
A man of letters
 
The recent code changes around the UK have given phone numbers a bad name. Now Henry Newrick says it’s time we added some letters. Victoria Greenhalgh asked him what he means.
 
We are sitting in the Institute of Directors. New Zealand entrepreneur Henry Newrick is attempting to turn my name into a telephone number. He impressively fires off the list of digits that correspond with the letters of my name, and I wonder for the first time how it would feel to have a telephone number of 0870 VICTORIA. With the complicated changing of numbers in the UK and the threat of a further change in several years time, the simplicity of the idea is appealing.
 
Coming up with money-spinning projects is nothing new for a man whose business career has yo-yoed between peaks of outstanding success and the deepest troughs. At the age of 11, when most schoolboys are playing in tree-houses, Henry Newrick was already planning his first business opportunity. He founded a school newsletter and sold it for 1d a copy. That was 42 years ago, and with a string of businesses now under his belt and a mention in Who’s Who, he’s still at it.
 
"I'm an entrepreneur, because I get bored very quickly," says Newrick, rapidly. "I’m excited by new ideas and want to bring them to success, but then I need to move onto new projects." His current passion dialabc.co.uk, sells alpha-numeric telephone numbers (easy-to-remember-words standing in for numbers), but his journey from past to present is no ordinary tale of climbing the corporate ladder.
 
Ruled by the whims of a maverick nature, he dropped out of a law degree in 1996 and threw himself into the world of publishing. His first success was founding the Student Guide to New Zealand and a series of challenging newsletters which sent ripples through the traditional Kiwi publishing community. Success continued with the founding of the National Business Review at the age of 23. This is now the leading business publication in New Zealand and worth an estimated $30 million.
 
"That was over 30 years ago, but I use the same principles of marketing today. The mediums may have changed, but everything else remains the same." Money-raising and marketing ventures followed, including forays into art publishing, while Newrick became recognised as the highest-paid advertising sales person in New Zealand. His Midas touch, however, was running out, and in 1988 the bubble burst while he was turning a publishing company’s $15,000 overdraft into a £3 million annual turnover. It coincided with the crash of 1987, in which over 50 per cent of New Zealand companies went broke, and Newrick’s was among them.
 
Undeterred, his relentless desire for new ventures took over. "I could have laid down and played dead but I decided to stand up and take the world on again." So Newrick returned to what he does best, he founded a newsletter which ended up with subscribers in 40 countries, and was one of the founders of ‘Pavement’, New-Zealands leading cultural and fashion magazine. In 1994 he was headhunted to save a loss making publishing group in Singapore.
 
In 1995 he came to the UK as CEO designate of Caribbean Marine Recovery, a company that was planning to list on the AIM market. The flotation did not proceed when the company, which was to retrieve lost treasures from the sea, entered into a private partnership. Five years later and having founded two Fine Art Publishing companies, he is now targeting the UK with dialabc.co.uk.
 
So how did this entrepreneurial whiz come across his new venture? "I was making a telephone call in the UK, where I am also a citizen, and looking at those letters above the numbers, and wondered why hardly anyone here uses alpha-numeric numbers. In the US and New Zealand, they are commonplace. I just couldn’t understand why Europe stuck to numbers."
 
Without hesitation, Newrick called British Telecom, determined to find out why. The response of the telecom giant was just what Newrick, whose mind is generally ten steps ahead of everybody else’s, initially thought. There was little history of their use since 1966 when the exchanges went automatic. There had also been no consistency in British phone handsets, until OFTEL recommended standardisation in 1996.
 
"They could see the potential in alpha-numerics, which has proved so successful elsewhere," says Newrick. "In the US, all numbers are kept in a central registry and are controlled by "respectable organisations". Until recently in the UK, it was only BT who dispensed the numbers, but now OFTEL has taken charge".
 
"The time was right for an interface between the consumers and the telephone companies and so here we are. Around 35 per cent of telephone numbers translate into words and that’s the gold we are mining. Until now it has been expensive and time-consuming to get an alpha-numeric number."
 
So why would a company be willing to part with cash to get a number that might be 0870 EASYJET or 0870 FLOWERS?
 
"They are personal and memorable and each time you dial, you reinforce that name," he enthuses. "They are non-geographic and portable so that wherever you move around the UK, you can keep the same number. They should also appreciate in value just like the cherished car number plates."
 
Newrick’s wealth of business experience is being harnessed by this project which he claims could potentially make millions. "There is no point pushing alpha-numerics at the public without making them aware of the benefits," he says. "In 1997, the Personal Number Company ran big ads for their alpha-numerics but they failed to educate."
 
"07000 follow-me numbers also created interest but are expensive at up to 30p a minute. Our numbers are standard national rate and you pay a monthly line subscription. BT is currently charging 50 per cent more for the same service so we are offering a competitive deal."
 
Since starting the project in June1999, Newrick has dedicated himself to marketing and researching the many number combinations. He now has full time researchers but can still reel off alpha-numerics as quickly as Carol Vordeman added up on "Countdown". "We have some numbers such as 0870 PHILIPS which we will offer directly to the companies."
 
In an attempt to reach the maximum audience, Newrick has taken what he refers to as "a blitzkrieg" approach using the Internet, on-line auctions, telemarketing and individual agents around the country.
 
Since the March launch, the site alone has attracted 2,000 e-mail enquiries and on-line auctions are part of the strategy. Earlier this month, there was much publicity about QXL auctioning numbers for dialABC but Newrick was not pleased with the results. "Perhaps it was too early," he suggests, "and from now on, we will do the auctions ourselves."
 
Combining his job as a publishing consultant in Poland with running dialABC from the Hove headquarters, Newrick is energised by his new ventures. "Luckily, my girlfriend lives in Poland as I’m rarely out of the office before 2am at the moment."
 
"However, I’m a man on a mission because I truly believe in this project. However big the company becomes, I intend to keep the core staff down to around seven or eight and outsource the rest, because over-expansion is where growing businesses go wrong." Right now he wants to make the business strong in the UK before expanding into Europe. He is aware that as a US idea, alpha-numerics may take a while to catch on until people see the benefits. "People here have this fear of Americanisation and drive-in McDonalds, but some parts of the culture are worth adopting and easy-to-remember phone numbers are one."
 
Newrick has several other concepts brewing but is keeping them to himself for now. "I think of new marketing ideas all the time." On saying that, he is inspired by another thought and grabbing a pad from his briefcase, scribbles it down. Some of his visions will come to fruition, some will fail and some will never make it off the page.
 
But an entrepreneur like Henry Newrick will certainly be plotting out another success story before the ink has dried from the previous one.
 
 


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